How to upload KYC on the dashboard?

Here's how you can add KYC information on the dashboard: 

Step 1: Navigate to your profile page.

Log into your account. Toggle the button on the top right corner to select 'MY ACCOUNT'.

(If you're trying to perform actions for a user's account, log into your user's profile instead)

Step 2: Scroll to the 'Documents' section (on your profile page). Click Add KYC

If both your company name & beneficial owner name is already displayed, click on it and go to step 3.

Fill out KYC information.

Note: Business users will need to do this twice to supply business + owner info.


Step 3: Upload documents

You should now see business/individual's listed under the 'Documents' section.

Click on your business name or owner's name to submit relevant information (ex: Articles of Incorporation should be uploaded under your business name; Photo ID should be uploaded under personal name.) Refer to your CIP for KYC requirements.

Note that there are different document types you can upload:

  • Virtual Documents: numeric values
  • Physical Documents: copies of a document
  • Social Documents: link to social profiles

The exact document requirements vary according to your account setup & CIP requirements.


Step 4: After uploading required information, confirm the status of your KYC information. 

Items in green are good to go. For other document statuses, visit our API docs.

Users with the appropriate SEND|RECEIVE permissions are verified.



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